FAQ

1. How can I find my local Mr. Norm’s Dealer?

You can use our website, www.mrnormsgarage.com which has complete dealer information. All of the dealers appear along with phone numbers and e-mail addresses. If you are unable to use the Internet you can call us at 815-636-2784 and we can provide you the same information

2. Where can I purchase Mr. Norm’s parts from?

Mr. Norm’s parts and accessories are available from Mr. Norm’s dealers. In addition, our website at www.mrnormsgarage can be utilized for purchases.

3. How do I obtain technical information or installation assistance?

Many of the Mr. Norm’s Garage parts and accessories can be installed by enthusiasts. Some products, such as superchargers are recommended for professional installation. We can provide limited technical assistance on our 815-636-2784 customer service line.

4. How can you determine if a vehicle is a "genuine" Mr. Norm’s Garage vehicle?

The easiest way to recognize a genuine Mr. Norm’s Garage vehicle is its serial number plate. All vehicles built by Mr. Norm’s Garage have unique serial numbers. This serial number plate is located on the passenger side of the dashboard. In the event of a missing serial number plate, contact us to determine whether a specific vehicle was produced by Mr. Norm’s Garage.

5. Does Mr. Norm’s Garage have an Owners Club?

YES, it is the Mr. Norm’s Sport Club, which Norm founded in 1964.

6. Can you tell me if the vehicle I purchased is a genuine Mr. Norm’s Garage vehicle? Can you tell me what this vehicle is, and what options it came with?

Yes. If you submit your VIN number and the model year of the vehicle through the online Q&A form, we can determine if Mr. Norm’s Garage produced the vehicle, what model it was and its original equipment. For a certification letter from Mr. Norm’s Garage, there is a $50 fee. For more information, call Mr. Norm’s Garage at 815-636-2784.

7. Will Mr. Norm’s Garage produce a Mr. Norm’s edition of the 2011 Charger?

We are working on a package for the upcoming new 2011 Charger. As we have updates, we will be sure to post them on this website.

8. Where can I see Mr. Norm’s Garage vehicles on display?

Mr. Norm’s Garage vehicles are featured at auto shows and events all over the country throughout the year. Check the Mr. Norm’s Garage website for a complete schedule of events. You can also check the website to locate a participating Dodge dealer in your area.

9. Can I meet Mr. Norm?

Mr. Norm regularly attends shows and events nationwide. A full schedule of dates and locations is included in the Mr. Norm’s Appearance section of the Mr. Norm’s Garage website

10. How can I purchase Mr. Norm’s Garage Performance parts?

Mr. Norm’s Garage parts and accessories can be purchased over the phone by calling 815-636-2784, by ordering parts online at www.mrnormsgarage.com or by you can purchase them directly through your local Mr. Norm’s Garage Dodge dealer.

11. Where can I purchase a Mr. Norm’s Garage vehicle?

Call us at 815-636-2784 or email us at mike@mrnormsgarage.com and we will direct you to the closest dealer.

12. When was Mr. Norm’s founded?

Mr. Norm’s Grand Spaulding Dodge was founded in 1963. The company initially sold new Dodge’s, limited edition performance vehicles and sold a comprehensive array of parts and accessories. Mr. Norm’s Garage continues Mr. Norm’s legacy of performance.

13. How can I become a Mr. Norm’s Garage dealer?

In order to become a Mr. Norm’s Garage dealer, you must first speak with Tim Barth to determine your eligibility. Call Tim Barth at (815) 636-2784.